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Local Authority Complaints

Wherever possible concerns expressed by parents about the school curriculum or related matters will be dealt with in the first instance by informal discussion with teachers or the Head teacher. However, there will be occasions when such concerns can not be resolved informally so the County Council has set up a formal complaints procedure which offers a clearly understood route for claims of this nature. A policy setting out the procedure is available in the school office. A copy can be given to any person wishing to make a complaint under these arrangements. The complaints procedure for the 2 year room is displayed within their room.

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